Privacy Policy
Last Updated: September 10, 2025
UwU LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile app and website, in accordance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.
By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1Information We Collect
We collect several types of information to provide and improve our services:
A. Personal Information
When you use the App or Site, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Payment information (e.g., credit card details)
- Location information (e.g., your IP address, geolocation data)
- Profile information (e.g., Companion or Renter profile details)
- Booking and usage data (e.g., interaction with the platform, booking history)
B. Non-Personal Information
We also collect non-personal information, such as:
- Device information (e.g., device type, operating system)
- Usage data (e.g., browsing patterns, app usage frequency)
- Cookies and tracking technologies (e.g., Google Analytics, session cookies)
C. Sensitive Data
In the course of providing our services, you may voluntarily provide us with sensitive data, such as preferences for a companion or booking-related information. We will only process this data with your explicit consent.
2How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services: We use your information to process bookings, verify your identity, and facilitate transactions.
- To improve user experience: We use your information to personalize your experience, provide recommendations, and improve our services.
- To communicate with you: We may send you service-related updates, notifications, or promotional messages if you have opted in.
- To comply with legal obligations: We may process your information to comply with applicable laws, such as tax, regulatory, and anti-fraud requirements.
- For marketing purposes: With your consent, we may send you promotional materials or inform you of special offers.
3Legal Basis for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:
- Consent: We may process your data when you have given explicit consent (e.g., signing up, opting into marketing communications).
- Contractual necessity: We process your data to fulfill the contractual obligations you enter into when using our services (e.g., booking companions).
- Legal obligations: We may process your data to comply with legal requirements.
- Legitimate interests: We may process your data for our legitimate business interests, provided that these interests do not override your rights and freedoms.
4Your Rights Under CCPA and GDPR
A. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA:
- Right to know: You can request information about the personal information we collect, use, and share.
- Right to delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to opt-out: You can request that we do not sell your personal information (if applicable).
- Right to non-discrimination: You have the right to exercise your CCPA rights without discrimination.
To exercise your rights under the CCPA, please contact us at support@uwuapp.com.
B. General Data Protection Regulation (GDPR)
If you are located in the EEA, you have the following rights under the GDPR:
- Right of access: You have the right to access the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccurate or incomplete data.
- Right to erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to restriction of processing: You can request that we restrict how we process your data.
- Right to data portability: You can request that we provide your data in a commonly used, machine-readable format.
- Right to object: You can object to certain types of data processing, including marketing.
To exercise your rights under the GDPR, please contact us at support@uwuapp.com.
5How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party companies that perform services on our behalf (e.g., payment processors, cloud hosting providers).
- Business Partners: If applicable, we may share information with trusted partners to offer you relevant services or promotions.
- Legal Compliance: We may share information to comply with legal requirements, enforce our Terms of Service, or protect the rights, property, or safety of our users.
- Affiliates: We may share information with our affiliates for the purposes outlined in this Privacy Policy.
We do not sell your personal information to third parties.
6Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will delete or anonymize it.
7Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8International Transfers
If you are located in the EEA, please note that your personal data may be transferred to, and processed in, countries outside the EEA, including the United States. We take steps to ensure that any such transfers are conducted in compliance with applicable data protection laws.
9Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze site usage. You can control cookie settings through your browser or device settings. For more information, please refer to our Cookie Policy.
10Third-Party Links
The App and Site may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing your personal information.
11Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
UwU LLC
Email: support@uwuapp.com